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RMA Request
Are you looking for a previously submitted RMA Status? If so please click
Here.
Customer Information
Company Full Name
*
Address (Line 1)
*
Address (Line 2)
City
*
State/Province
Zip/Postal Code
Country
*
Customer Contact Job Title
*
Customer Contact First Name
*
Customer Contact Last Name
*
Contact Telephone
*
Customer Contact Email Address
*
Fax
Website
Ship from Location (Origin)
Use Customer Information Above to Fill out Ship from Location Address?
Yes
(Please check for accuracy)
First Name
*
Last Name
*
Address (Line 1)
*
Address (Line 2)
City
*
State/Province
Zip/Postal Code
Country
*
Telephone
*
Billing Information
Use Customer Information Above to Fill out Billing Address Information Section?
Yes
No
Department
First Name
*
Last Name
*
Address (Line 1)
*
Address (Line 2)
City
*
State/Province
Zip/Postal Code
Country
*
Telephone
*
Email Address
*
RMA Request
Equipment Type
*
Select Equipment Type
Equipment Type (continued)
*
Other (Please Specify)
*
Issuing Location
Change Location?
Model Number
Part Number
Serial Number (or N/A if not applicable to RMA)
*
Original PO # (if available)
Customer's Reference
Is this material U.S. Government Property?
*
Select Yes or No Please
Yes
No
Reason for Return
*
Please Select a Reason
Failure
Defect
Shipping Damage
Modification/Upgrade
Wrong Item Ordered
Wrong Item Received
Over Shipment
Consignment
Other (Please Specify)
Reason for Return Other
*
Detailed Failure Report
*
End Use Statement
Did you or your company originally purchase this material from CPI Satcom & Antenna Technologies Inc. (formerly named General Dynamics SATCOM Technologies, Inc.)?
*
Yes
No
Is this material being used by the original End User?
*
Yes
No
Is this material being used for the original purpose for which it was purchased?
*
Yes
No
Return Shipping Information
Use Information From Customer Information to Fill out parts of the Shipping Information Section?
Yes
No
Company
*
First Name
*
Last Name
*
Shipping Address (Line 1)
*
Shipping Address (Line 2)
City
*
State/Province
Zip/Postal Code
Country
*
Freight Forwarder/Agent
Freight Account Number
Shipping Instructions
*
Attachment(s)
Attachment
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Thank You!
Would you like to submit another RMA?
Yes
No - Go Back to GDSatcom.com
Please Confirm
Your RMA request will be sent to GDST's
factory.
Do you want to change this location?
No
Yes
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